Privacy Policy

Introduction

VALTHOR Technologies, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services, including RangeSight and RangeIQ.

Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and contact details when you create an account or request access to our services.
• Usage Data: Information about how you use our applications, including features accessed, mission planning data, and app performance metrics.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Location Data: Geographic location data when you use location-based features in RangeSight (with your consent).
• Payment Information: Billing details when you purchase subscriptions or map packs (processed by our payment providers).

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve user experience
• Develop new products, services, and features
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, and customer support.
• Business Partners: With your consent, we may share information with RangeIQ integration partners.
• Legal Requirements: When required by law or to protect our rights and safety.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website and services
• Analyze site traffic and usage patterns
• Improve our products and services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.

Analytics and Diagnostics

We use analytics services to help us understand how our services are used. These services may collect information such as how often you use the app, which features you use, crash reports, and performance data. This information is used to improve app stability and user experience. Crash reports may include device state information and technical details at the time of the crash.

Offline Data Storage

RangeSight stores certain data locally on your device to enable offline functionality, including downloaded map packs, mission plans, and user preferences. This locally stored data remains on your device and is not transmitted to our servers unless you choose to sync or share it. You can delete locally stored data by uninstalling the app or clearing app data in your device settings.

Third-Party Services

Our services integrate with third-party providers for maps, weather data, and other functionality. When you use features that rely on these services, your data may be shared with these providers according to their privacy policies. We encourage you to review the privacy policies of any third-party services you interact with through our products.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: We do not sell personal information. If this changes, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at privacy@thevalthor.com. We will respond to verified requests within 45 days.

International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. We currently do not respond to "Do Not Track" signals because there is no industry-standard interpretation of how to respond to these signals. We will update this policy if an industry standard is established.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

VALTHOR Technologies, LLC
Email: info@thevalthor.com
Louisville, Kentucky, USA